Frequently Asked Questions

Yes. The Cloude fibre pillows are soft and fluffy.

Yes, the Cloude Mattress protector is waterproof.

The Cloude mattresses can't be rolled back once it is opened.

Yes! A Cloude mattress can be customized by the length and width required by you. We cannot customize the height of the mattress. Fort ordering the customizes size mattress: 1. Go to the mattress page and then select View Details. 2. Now select the option of 'Custom Size.' 3. Enter the desired length and width of mattress in inches and then click on Update Price to see the cost. 4. Choose the quantity and enter pin code to see availability. 5. After that press 'Add to Cart' or Buy Now option.

Cloude mattresses have an 7-year warranty. However, durability or the life of a mattress depends solely on the overall maintenance and care.

Yes, all our products are safe for people of all age group. The foam used in our products is used after rigorous research and is tested to check the cleanliness and safety, ensuring that it is free from known harmful chemicals.

A mattress is your personal choice, depending on your preferences and conditions. Why don't you let our Cloude expert answer that for you, give us a call.

The delivery timelines of Cloude vary with products and shipping pin code. We mostly deliver the order within 7- 10 days. However, if it's a customized mattress exclusively manufactured for you, it will take slightly longer. For regular orders in Cloude, you can check serviceability on our product page with your pin code's help.